Brian Boyle nearly died at eighteen when a dump truck plowed into his vehicle. When he arrived at the hospital he had lost sixty percent of his blood, his heart had moved across his chest and his organs and pelvis were pulverized. He was immediately placed in a medically induced coma that lasted two months. In Brian's second book, The Patient Experience: The Importance of Care, Communication, and Compassion in the Hospital Room (Skyhorse Publishing), Brian focuses on his time as a patient. After emerging from the coma, Brian was unable to move or talk to anyone around him, yet he was able to hear, see and feel pain. Miraculously he slowly clawed his way back to the living and found the strength to live to tell his story in his acclaimed memoir, Iron Heart.
Now Brian provides vital information from the patient’s perspective to help caregivers gain valuable insight that will help them understand new ways on how to provide care to both patients and their families. By completion of this book, the participant will be able to:
Recognize the variety of feelings and emotions of the patient
Identify simple methods and interventions to provide emotional support to relax the patient
Determine the importance of particular amenities to a patient who may be unable to communicate
Evaluate patient life-history to determine appropriate intervention techniques
Understand the motivational role that communication has between the healthcare provider and the patient and his or her family
Brian’s story about catastrophe, survival, and transcending all odds has implemented new and innovative strategies for improving patient safety and quality of care on a national level, as well as serving as a learning experience for healthcare providers of all levels and backgrounds. When it comes to the patient experience, Brian has become a mouthpiece for the voiceless.
"Health care needs people like Brian Boyle to keep us focused on the goal, to have an impact" —Dr. Peter Pronovost, Johns Hopkins Medicine
"Sometimes, lost in the debate about waste, fraud, and managing health care costs is the fact that healthcare professionals are highly trained and genuinely care deeply about the health and outcomes of their patients. And, together amazing things happen. Brian Boyle helps tell that story” —Harvard Medical School
"Brian has seen the patient side of the medical encounter and he has triumphed in every way" —Duke University Medical Center
"Brian's words soothe and guide healthcare providers to be always present in every moment of our patients’ lives"
—Maryland Hospital Association
"There is no gift as absolutely precious as the gift of life, and no one acknowledges this more than Brian Boyle. Brian treats each day as a gift and an opportunity to help others" —Gail McGovern, President of the American Red Cross